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Terms and Conditions

Product Information:

All cookies are made fresh to order. Cookies can last up to 7 days if placed in an air tight container or ziplock bag.

Homie Cookies recommends that all cookies are best consumed within the first 3 days for maximum freshness and flavour.

Payment Information:

Due to new company policies, we now only accept online payment for online orders. 

If you wish to place an order but do not have a method to pay online, please email your order to: feedme@homiecookies.com

Bank transfer details are as follow:

Bank Name: HSBC Hong Kong
Account Number: 848-615878-838
Account Name: Black Neighbour Productions Ltd
Bank Address: 1 Queen's Road Central, Hong Kong
Bank Code: 004

Kindly email the bank slip to feedme@homiecookies.com. Orders will only be confirmed after we receive your payment bank slip.

Licensing Information:

Food Factory License - 29 51 802274

Due to new regulations implemented by Hong Kong FEHD, all F&B E-Commerce providers must abide to certain precautionary measures when dealing with food delivery. 

As the case, Homie Cookies delivers all cookies using a chilled courier service. This prevents any bacteria from entering or developing during the delivery phase. If you wish to receive cookies that are oven fresh and have not been chilled, please opt for Pick Up upon check out.